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- Can I pay for my cleaning in cash? You are only able to pay through our app/website. The only exception for cash transactions is when booking Specialised Cleaning, where cash, cheque or bank transfer is possible.
- Skills Certification Before our HomeHelpers are allowed to work, they have to go through a stringent screening process involving, a rigorous training program, a theory and practical exam. Only HomeHelpers who passed the...
- Service Assessment Customer feedbacks can be filled in no later than 7 days after the service ends. Customers are not allowed to make any amendments to their feedbacks once submitted.
- Can I request for multiple cleaners? If you require multiple HomeHelpers, please create multiple bookings for the same time and address. Booking for multiple HomeHelpers is subjected to the availability of our HomeHelpers.
- What is HomeHelpy? HomeHelpy is an on-demand, high quality home, office and specialised cleaning services app and portal. With just a few clicks, customers are able to book the service of their choice, and they can...
