Frequently Asked Questions
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- Invoice You can find the invoice of your completed services under “Past Bookings” in the HomeHelpy app.
- Is it possible to only book add-on services such as clothes ironing? You are not able to book add-on services only. However, you can book a regular Home Cleaning service, and instruct our HomeHelper to do clothes ironing only.
- How many hours should I book? You can check out the suggested hours on HomeHelpy’s website.
- How do I disable or delete my account? You can send your request to disable or delete your HomeHelpy account to enquiries@homehelpy.com
- Do I have to be home when my HomeHelper arrives? We recommend that you be home on the first booking in order to orientate your HomeHelper around the house and to discuss your requirements. For subsequent bookings, you may or may not be home. If you...
