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- What is the minimum and maximum hours I can book? For Home Cleaning, you can book a minimum of 2 hours, and a maximum of 6 hours.
- How do I change my HomeHelper? You can contact HomeHelpy customer service at enquiries@homehelpy.com, state the reason, and request for change of HomeHelper.
- I was charged an incorrect amount, what do I do? In case of any problems regarding the payment process please send an email to enquiries@homehelpy.com. We will take care of your request as soon as possible.
- Can I request for multiple cleaners? If you require multiple HomeHelpers, please create multiple bookings for the same time and address. Booking for multiple HomeHelpers is subjected to the availability of our HomeHelpers.
- If we find that your service is not satisfactory, what should we do? Any feedback have to be made within 24 hours after completion of the service. Evidence of any incomplete task or unsatisfactory work has to be provided so that we may address your concerns more...
